> For the complete documentation index, see [llms.txt](/llms.txt).
> Markdown versions of each page are available by appending .md to any URL.

# Enterprise FAQ

Answers to common questions about Warp Enterprise, including login issues, SSO, and getting started.

## Login and SSO

### I can’t log in with SSO

**Problem:** Error message when trying to log in via SSO.

**Solution:**

1.  Make sure you’re logging in through the [Warp login page](https://app.warp.dev/login), not your SSO provider’s portal.
2.  Select **Continue with SSO** and enter your work email or domain.
3.  If you have an existing Warp account, log in with your original credentials and [link your Warp account to SSO first](https://app.warp.dev/link_sso).
4.  Complete the linking process.
5.  Log out and log back in with **Continue with SSO**.

### I logged in with another method before and can’t use SSO now

**Problem:** You created a Warp account with email/Google/GitHub, but your organization now requires SSO.

**Solution:**

1.  Go to the [Warp login page](https://app.warp.dev/login).
2.  Log in with your original method.
3.  Navigate to the [SSO linking page](https://app.warp.dev/link_sso).
4.  Complete the linking process.
5.  Log out and log back in with **Continue with SSO**.

### Warp won’t open from my SSO provider

**Problem:** Clicking Warp in Okta/Microsoft Entra ID portal shows an error.

**Solution:** This is a known limitation. Warp cannot be launched directly from SSO provider portals. Instead:

1.  Go to the [Warp login page](https://app.warp.dev/login).
2.  Click **Continue with SSO**.
3.  Complete authentication.

## Team and access

### Team invite links not working

**Common causes:**

-   Invite link expired or was revoked.
-   User’s email domain doesn’t match configured restrictions.

**Solution:**

1.  Generate a new invite link.
2.  Verify domain restrictions match the user’s email.

### Users can’t see new admin settings

**Problem:** You changed a setting in the Admin Panel, but users don’t see the change.

**Solution:**

1.  Verify the setting is not set to “Respect User Setting.”
2.  Ask users to restart Warp to force a settings refresh.
3.  Confirm users are members of the correct team.
4.  Check that users have logged in with SSO (not a personal account).

## Additional help

For more troubleshooting, see:

-   [Troubleshooting login documentation](/support-and-community/troubleshooting-and-support/troubleshooting-login-issues/)
-   Contact your team admin for organization-specific issues.
-   Reach out to Warp support via your team’s dedicated Slack/Teams channel.
-   Join Warp’s [Slack community](https://go.warp.dev/join-preview) to connect with other Warp users and engineers.